T & C's


Product Availability

Most products are available for immediate delivery. Product availability is shown at the bottom of the product description and means the following:

IN STOCK

The product is in stock and available for immediate dispatch.

TEMPORARILY OUT OF STOCK

Please allow an additional 7-10 days for delivery

COMING SOON

Coming soon products are not available for purchase. Please contact us if you are interested in purchasing a coming soon product and we will advise you when it will be available.

We take great care to ensure that each product's availability is accurately displayed. In the unlikely event that a product's availability is displayed incorrectly we will contact you and advise you of the correct availability, suggest alternative options and offer you a full refund if you no longer wish to proceed with the purchase.

Returns & Refund Policy

If you aren’t completely satisfied please contact us and will we do our best to resolve the situation.
Please note that, incorrect address details will be subject to shipping costs at the customer’s expense.

Order Cancellation & Changes

You agree that you cannot change or cancel an order after it has been placed. If you wish to change or cancel your order please contact us as soon as possible via out contact us page.  Every attempt will be made to accommodate your request, however unfortunately no guarantee can be given once an order has been placed. If we agree to you changing or cancelling your order after it has been placed, we may do so subject to you providing proof of purchase, to the ordered products being in their original condition and packaging and to you agree to pay an amount we request on account of our reasonable costs of processing the change or cancellation. 

Site Content

Some products are photographed with additional props. Unless something is listed in the product description it is not included.

All images and product descriptions on this site are copyrighted and may not be used without the written permission of A Little Something Something.

Limitation of Liability

Any liability of A Little Something Something in connection with the products supplied to you, subject to any non-excludable conditions or warranties implied by legislation, is limited to the amount you paid for the products supplied.

Placing an order with A Little Something Something constitutes an offer to enter an agreement to purchase goods. This offer is only accepted by A Little Something Something when the goods are dispatched. A Little Something Something reserves the right to terminate accounts, edit or cancel orders (or part thereof), or not to provide goods at our sole discretion at any time.

Apart from refunding your payment for any unfulfilled orders, A Little Something Something will not be liable for any loss or damage arising from exercising these rights.

Privacy

At A Little Something Something (ALSS) keeping your personal information private is important to us and we do this in accordance with Australian Law, we are committed to protecting the privacy of any information provided by our customers.

However, in an event that the information you have provided is made public this is of no liability to ALSS

Collection of data

Collecting client information such as your name, address, phone number, email and credit card details is an integral part of providing many of the services we do at ALSS. Circumstances where we are required to collect personal details from you include:

  • Purchasing items online

  • Join our mailing list

This data is used to manage and complete your orders, keep you up to date with promotional sales and events and inform you of any changes to our website and stores. ALSS does not sell, rent or disclose your personal details unless required to by law.

Your Rights

While information is sought from you for the sole purpose of improving our service levels, you have the right to either refuse to provide details about yourself or remain anonymous. Having said that, some of our services can only be provided if we have certain information. Your information may also be used for the purpose of introducing other products that we believe might be of interest to you.

If you are not completely satisfied with anything set out in this statement, you may lodge a query in writing via our contact us page. Any enquiries or complaints will be handled with impartiality and utmost discretion.

Promotional Communication

By signing up to our webpage and mailing list, you are consenting to receive promotional material from ALSS.

Changes to our Privacy Policy

If any changes to these policies occur, we will notify our customers by updating this section of our website. If you have any questions regarding our privacy policy or any other matter, please contact us via our contact us page.

 

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